03 - 06 December, 2018
Singapore

Pre-Conference Workshops - Monday 3 December 2018

9:00 am - 12:00 pm Workshop A: Achieving Culture Transformation through Design Thinking

Karen Smits - Organisational Culture & Change Management Practical Thinking Group
Overwhelmed by the challenge of improving corporate culture, too often managers focus their efforts on changing policies instead of on changing minds. A design-led approach to culture transformation gives employees a sense of ownership and supports managers in their change initiatives. Think about including tools as sponsor roadmap, communication plan, training plan, resistance management plan and coaching plan into your change management strategy Participants of this workshop will:
  • Learn how design thinking is key to influence organizational culture
  • Gain insight into employee ‘s thoughts, feelings and behaviours to enhance work relationships
  • Experience how to design your communication plan using design thinking tools
  • Obtain practical tools to spark collaboration, increase retention and create a sense of belonging at work
  • Leave the workshop with a clear call to action
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Karen Smits

Organisational Culture & Change Management
Practical Thinking Group

12:00 pm - 1:00 pm Networking Break

1:00 pm - 4:00 pm Workshop B: Measuring the Return of Investment for Design Thinking

One of the key factors for the implementation of a human-driven approach to problem solving has been the digital disruption facing the industry today. Today’s most successful companies understand the imperative to focus on technologies but  not all know how to turn design-thinking and technology  into a competitive advantage
  • Striking the right balance between technology and human-centricity
  • Assessing the cost consideration for choosing the right technology for your business
  • Overcoming the technical and cultural challenges for employing new solutions
  • Designing an eco-system that enables and promotes technological intervention
  • Industry examples and case studies