03 - 06 December, 2018
Grand Copthorne Waterfront Hotel, Singapore

Conference Day One – Tuesday 4 December 2018

8:00 am - 9:00 am Morning Refreshment and Registration

9:00 am - 9:10 am Opening Remarks from the Chairperson

9:00 am - 9:40 am Driving Business Success though the Open Innovation

Mark Shmulevich - COO,Taiger and Councillor and Co-Chair of Open Innovation Advisory Committee,, SGTech

  • The importance of leadership and innovation in today’s and future economy
  • Role of Open Innovation in providing companies with access to multi-disciplinary expertise and technology
  • Building a design-minded workforce for the future

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Mark Shmulevich

COO,Taiger and Councillor and Co-Chair of Open Innovation Advisory Committee,
SGTech

9:50 am - 10:30 am Malaysia in Focus: Design Thinking as a Tool For Smart Nation

Aditya Tuli - Director, Technology and Innovation, Malaysian Global Innovation & Creativity Centre

  • Building digital experiences, not just applications!
  • Creating collaborative opportunities with industry partners and other agencies
  • Can Governments be agile?
  • Citizen-centric design thinking to create an ecosystem for change

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Aditya Tuli

Director, Technology and Innovation
Malaysian Global Innovation & Creativity Centre

10:30 am - 10:50 am Speed Networking

10:50 am - 11:20 am Morning Networking & Refreshment Break


·         Internal collaborations and procedural support for translating design thinking into different business units
·         Training, developing and empowering ‘design thinkers’
·         Resolving  the issues  surrounding  ambiguity, acceptability and cost
·         Demonstrating the power of a design-led  mind-set through practical results

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Pranav Joshi

Associate Director - UX, Global Software Engineering
MSD Pharma

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Tim Wieringa

Transformational Change Innovation & Collaboration & Decision-Making
Hive17 Consulting

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Prasanth Thomas

Vice President, Innovation Platforms, Digital and Technology
Sembcorp Industries

11:40 am - 12:20 pm Accelerating Innovation and Profitability in a Design-Led Environment

Pranav Joshi - Associate Director - UX, Global Software Engineering, MSD Pharma
·         Why do design thinking programs fail? and the importance of setting realistic objectives
·         How is the health case industry using design thinking to forecast market  trends and formulate  a response  tactic
·         Customizing your design-led sales strategy for different regions
·         Design thinking as a bridge to link different industries including healthcare, automotive, active-wear etc
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Pranav Joshi

Associate Director - UX, Global Software Engineering
MSD Pharma

12:20 pm - 1:00 pm Beyond Design Thinking: Is Hybrid Thinking the New Way to Go?

Saju John P - Director, Evolve-Center for Design Thinking and Innovation, UBS
  • How are businesses changing their preferences in terms of company structure and delivery frameworks?
  • Balancing design and technology to create a customized model  that works for your organisation
  • Driving transformative and strategic changes by combining design and more traditional approaches 
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Saju John P

Director, Evolve-Center for Design Thinking and Innovation
UBS

1:00 pm - 1:55 pm Networking Lunch

2:00 pm - 2:40 pm Case Study: Ideating, Building Prototypes and Measuring Results!

Kristina Boey - Vice President, Group Information Technology, Digital & Technology, Sembcorp Industries Ltd
  • What are the main drivers for change in large organisations?
  • Seeing is Believing ! How are visualisation tools being used to create and test prototypes
  • Strategies and tools for setting objectives and capturing ROI
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Kristina Boey

Vice President, Group Information Technology, Digital & Technology
Sembcorp Industries Ltd

2:40 pm - 3:20 pm Prioritising the Employee Experience: Re-evaluating Your Human resource Strategy with Design Thinking

Joseph Louis Tan - Employee Journey Design Coach, DBS Bank
  • Empowering employees to become more decisive, collaborative and efficient
  • Can a design-led human resource management lead to greater motivation, training and employee retention?
  • Start small: Prototyping and iterating solutions in small ways, early and throughout the process
  • Attracting, hiring and managing creative talent
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Joseph Louis Tan

Employee Journey Design Coach
DBS Bank

3:20 pm - 4:00 pm Afternoon Tea

Attendees will have the opportunity to participate in 2 roundtable sessions of their choice. Led by table hosts on each topic, there will be a 5 minutes wrap-up session at the end of group discussions.
 

Industry Roundtable: Challenges and Opportunities for Incorporating Human-Centricity in Large Businesses

4:00 pm - 5:10 pm Topic 1: People Vs. Process
Nitin Pande - Customer Experience & Journeys Lead, DBS Bank
  • Creative outcomes through  a design-led workplace culture
  • Overcoming departmental  barriers to encourage participation
  • It starts from the top: How to adopt a change driven mind-set and what kind of management support is required?
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Nitin Pande

Customer Experience & Journeys Lead
DBS Bank

Industry Roundtable: Challenges and Opportunities for Incorporating Human-Centricity in Large Businesses

4:00 pm - 5:10 pm Topic 2: Technology Implementation
Tim Wieringa - Transformational Change Innovation & Collaboration & Decision-Making, Hive17 Consulting
  • Future-proofing your business through design-led technologies
  • Striking the right balance between technology, human-centricity and organisation vision
  • Cost consideration for choosing the right technology for your business: What works best?
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Tim Wieringa

Transformational Change Innovation & Collaboration & Decision-Making
Hive17 Consulting

Industry Roundtable: Challenges and Opportunities for Incorporating Human-Centricity in Large Businesses

4:00 pm - 5:10 pm Topic 3: Measuring Outcome
  • Ensuring transparency in quantifying  results
  • What about the immeasurable benefits of design thinking?
  • Realistic time frames for assessing the short and long-term impacts of design thinking 

5:10 pm - 5:20 pm Chairman’s Closing & End of Day One